Professor Anat Rafaeli joined the Faculty in 2000. She completed her PhD studies at the Ohio State University in 1984 and was a post-doctorate visiting fellow at Stanford University. Prior to joining the Faculty Prof. Rafaeli was a faculty member of The Hebrew University and also has been a faculty member at The University of Michigan.
Anat’s research examines emotions felt and displayed in organizations, organizational artifacts (e.g., workstation design, organizational logos, or employee dress), hiring and recruiting processes, and service interactions between employees and customers.
Prof. Rafaeli holds the Yigal Alon Chair for the Study of People at Work in the Technion